Privacy Policy

Effective Date:

Feb 2025

1. Introduction Welcome to Thriving Wellness Hub.
We are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your data when you interact with our website and services.

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2. Information We Collect
We collect various types of information to provide and improve our services:

• Personal Identification Information: Name, email address, phone number, and mailing address.​

• Payment Information: Credit card details and billing addresses for order processing.

• Technical Data: IP address, browser type, operating system, and browsing behavior on our site.​

• Health and Wellness Information: Details you provide about your health goals and preferences to recommend suitable products.​
  

3. How We Use Your Information
The information we collect is used to:

• Process Transactions: To handle orders, process payments, and deliver products.​

• Improve Customer Service: To respond to your requests and support needs effectively.​

• Personalize User Experience: To tailor content and product offerings to your interests.

• Send Periodic Communications: To inform you about order updates, promotions, and relevant product information.​
  

4. Data Protection and Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

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5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted partners to help operate our business and provide services, such as payment processors and shipping companies, under strict confidentiality agreements.

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6. Your Rights and Choices
You have the right to:

​Access and Update: Review and correct your personal information.​

Opt-Out: Unsubscribe from marketing communications at any time.​

Request Deletion: Ask for your data to be deleted, subject to legal obligations.​

7. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

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8. Third-Party Links
Our site may contain links to external websites. We are not responsible for the privacy practices or content of these sites and encourage you to review their privacy policies.

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9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

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10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

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Email: [email protected]
Phone: +234 - 8083 - 647 - 030

By using our website and services, you consent to the terms outlined in this Privacy Policy.